Privacy Policy
This Policy applies as between you, the User of this Web Site and Knovus the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.
1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
"Account": means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site;
"Content": means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;
"Cookie": means a small text file placed on your computer by Knovus Ltd when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site.
"Data": means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;
"Knovus": means Knovus
"Service": means collectively any online facilities, tools, services or information that Knovus makes available through the Web Site either now or in the future;
"System": means any online communications infrastructure that Knovus makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User" / "Users": means any third party that accesses the Web Site and is not employed by Knovus and acting in the course of their employment; and
"Website": means the website that you are currently using (www.knolab.com.au) and any sub-domains of this site (e.g. www.knovus.com.au) unless expressly excluded by their own terms and conditions.
2. Data Collected
Without limitation, any of the following Data may be collected:
- 2.1 name;
- 2.2 date of birth;
- 2.3 job title & profession;
- 2.4 contact information such as email addresses and telephone numbers;
- 2.5 demographic information such as post code, preferences and interests;
- 2.6 financial information such as credit / debit card numbers;
- 2.7 IP address (automatically collected);
- 2.8 web browser type and version (automatically collected);
- 2.9 operating system (automatically collected);
- 2.10 a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and
- 2.11 Cookie information (see Clause 10 below).
3. Our Use of Data
- 3.1 Any personal Data you submit will be retained by Knovus for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to one year.
- 3.2 Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.
- 3.3 All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security, see Clause 9 below.
- 3.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons:
- 3.4.1 internal record keeping;
- 3.4.2 improvement of our products / services;
- 3.4.3 transmission by email of promotional materials that may be of interest to you;
- 3.4.4 contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Web Site.
4. Third Party Web Sites and Services
Knovus may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do not have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that Knovus requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.
5. Changes of Business Ownership and Control
- 5.1 Knovus may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.
- 5.2 In the event that any Data submitted by Users will be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your Data deleted or withheld from the new owner or controller.
6. Controlling Access to your Data
- 6.1 Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
- 6.1.1 use of Data for direct marketing purposes; and
- 6.1.2 sharing Data with third parties.
7. Your Right to Withhold Information
- 7.1 You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data.
- 7.2 You may restrict your internet browser’s use of Cookies. For more information see Clause 10 below.
8. Accessing your own Data
- 8.1 You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time.
- 8.2 You have the right to ask for a copy of your personal Data on payment of a small fee.
9. Security
Data security is of great importance to Knovus and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.
10. Changes to this Policy
Knovus reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.
11. Contacting Us
If there are any questions regarding this privacy policy you may contact us at knovus@knovus.com.au
Contact Us
90 Grattan Street
Carlton, VIC
Australia
knovus@knovus.com.au
+61 (03) 96121147
Carlton, VIC
Australia
knovus@knovus.com.au
+61 (03) 96121147
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Woven definition: Woven fabrics are created by interlacing yarns in two perpendicular directions: the warp (running vertically) and the weft (running horizontally).
Weft Knit definition: Yarns are fed into the knitting machine in a horizontal or weft direction to form a series of interlocking loops.
Warp Knit definition: Warp knitting involves the formation of loops in a vertical direction using multiple strands of yarn, with each loop typically made from a separate thread and needle.
Wales definition: Vertical columns of stitches in the lengthwise direction of the fabric.
Thermal bonding definition: A process where heat is applied to fuse thermoplastic fibres within a non-woven web, creating bonds at fibre intersections.
Non-woven definition: Non-woven fabrics are created by bonding fibres together by various processes such as mechanical, chemical, and thermal bonding
Mechanical bonding definition: A process of creating non-woven fabrics by physically entangling fibres to hold them together.
Knit definition: A textile produced by forming loops of yarn that are interlaced together, either across (weft knitting) or along the length of the fabric (warp knitting).
Flatbed knitting definition: Refers to the process or method of knitting using a flat, horizontal bed where yarn is fed in the weft direction to form fabric row by row.
Fibre definition: The basic raw material used to make yarns and fabrics. It refers to a fine, hair-like strand that can be natural or synthetic and is capable of being spun into thread or yarn.
Courses definition: Horizontal rows of stitches that run widthwise across the knitted fabric
Circular knitting machine definition: Industrial circular-bed knitting machines that create tube-shaped pieces and are often used for larger and faster production. They are commonly used to produce finer knitwear.
Chemical bonding definition: A process in which fibres are joined together using adhesives or binders—such as resins or latex—that are applied to the fibre web and then cured, typically with heat, to create a stable, unified non-woven fabric structure.
Warp thread definition: The lengthwise yarns that typically run parallel to the selvedge of a woven textile.
Weft thread definition: The crosswise yarns that are overlap and underlap the warp yarns, typically perpendicular to the selvedge in woven textiles.
Selvedge definition: The finished edge of a woven textile that runs along the lengthwise sides (parallel to the warp direction).
Shima Seiki: A Japanese company founded in 1962 renowned for its advanced computerised flatbed knitting machines, most notably the WHOLEGARMENT® technology, which produces seamless knitwear.
Gauge definition: The number of needles per inch on a needle bed.
Intarsia definition: A knitting technique used to create patterns or images with distinct blocks of colour, where each area is knitted with a separate yarn source and yarns are not carried across the back, resulting in a flat, single-layered fabric.
Multi-gauge definition: Knitting with a combination of needle combinations
Complete garment knitting definition: Complete knitting also known as seamless, or 3D knitting refers to a method of producing complete knitted garments directly on the machine, eliminating or significantly reducing the need for post-knitting assembly such as cutting and sewing.
Fully-fashioned definition: The shape of a garment piece is formed during knitting by increasing or decreasing stitches, rather than cutting fabric after knitting. This method allows for precise shaping (such as armholes, necklines, or sleeves) and produces pieces that require minimal trimming, resulting in a cleaner finish, less waste, and often a better fit.
Jacquard definition: A knitting technique used to create multicolour patterns or motifs by selectively knitting different yarns across a fabric row. Unlike intarsia, jacquard patterns are made by carrying floats (unused yarns) across the back of the fabric, allowing for repeated designs and fine detail.
Knitwear programming definition: The process of creating machine-readable instructions that control computerised knitting machines to produce specific knit structures, patterns, and garments.
Technician definition: A skilled specialist responsible for the setup, adjustment, operation, and troubleshooting of knitting machinery.
Manufacturer definition: The company or facility that produces knitted garments or fabric at scale. They manage the full process from programming and sampling to final production, often working with designers, brands, or developers.
Knit Programmer definition: A knit programmer is a specialist who translates a design into a machine-executable file using software for a specific type of knitting machine (e.g. Shima Seiki)
Software definition: In knitting, software refers to the digital tools used to design, simulate, and program knitted fabrics or garments.
Production definition: The full process of manufacturing knit garments or fabric at scale, using programmed knitting machines. It begins after sampling and programming are finalised, and involves running machines continuously to produce finished pieces ready for linking, seaming, or finishing.
Specification Sheet definition: A document part of the Tech pack that outlines all the technical details and requirements for a knitted product. It includes measurements, yarn types, stitch structures, construction notes, gauge, machine type, and finishing instructions used by manufacturers to ensure consistency and accuracy in production.
Yarn feeder/carrier definition: A moving component in a knitting machine that delivers yarn to the needles during the knitting process.
Needle bed definition: In a flatbed knitting machine, the needle bed is the part that holds and guides the needles, allowing them to slide and create stitches; it consists of a flat arrangement and can operate with one or two beds depending on the machine.
Stitch definition: The loop formed by yarn during the knitting process.
Virtual Simulation definition: The process of using knit design software (like Shima Seiki APEX) to digitally visualise how a knitted fabric or garment will look and behave before actual production.
Product Development definition: The end-to-end process of turning a concept into a finished product. It includes design, material selection, programming, sampling, testing, and refining before full-scale production begins.
Cut & Sew definition: A process where knitted fabric is produced in large panels and then cut and sewn together to create finished garments.
Yarn Type definition: The material and structure of the yarn, including its fibre content (e.g. cotton, wool), thickness, twist, and whether it's spun or filament.
Tension definition: The size of the knitted loops and takedown pressure applied during knitting.
Speed definition: The rate at which the knitting machine operates.
Take-down mechanism definition: This mechanism maintains fabric tension during knitting using roller systems or pull-down mechanisms.
Drape definition: How a fabric hangs and flows when worn or handled.
Stitch density definition: The total number of loops in a measured area of fabric (such as a square inch or three square centimetres).
Pattern resolution definition: The level of detail and clarity a knitted pattern can achieve, determined by the stitch size, gauge, and machine capability.
Carriage definition: A movable component of a knitting machine that guides the yarn carrier across the needle bed to deliver yarn to the selected needles, producing the knitted fabric.
Machine gauge definition: The spacing of the needles on the needle bed (usually as needles per inch)
Yarn Count definition: The yarn count number indicates the linear density (yarn diameter or fineness) to which that particular yarn has been spun
Stock service definition: A yarn stock service provides ready-to-shop yarns, often in a variety of colours to customers.
Natural fibre definition: A fibre obtained from plants, animals, or minerals that can be spun into threads or yarns such as cotton, wool, silk, or flax.
Synthetic fibre definition: A man-made fibre produced from polymerisation, a chemical process combining small molecules into polymers, examples are polyester, nylon, or acrylic.
Regenerated (semi-synthetic) fibre: A fibre derived from natural resources and got through an intensive chemical transformation process.
Full gauge definition: Knitting with every needle.
Half gauge definition: Knitting with every second needle
The Direct System definition: The Direct System yarn count is the WEIGHT of a FIXED LENGTH of yarn (Weight per unit Length).
The Indirect System definition: The LENGTH of a FIXED WEIGHT of yarn (Length per unit Weight).
Numero metric (Nm) definition: Length in meters per 1 gram of mass.
Tex (tex) definition: Mass of yarn in grams per 1000 meters length.
Denier (den) fibre: Mass of yarn in grams for length of 9000 metres
Decitex (text) definition: Grams per 10,000 metres (10 kilometres)
English Cotton Count (ECC or Ne) fibre: Number of 840 yards strands per 1 English pound of mass
Tech pack definition: The technical documentation created for garment or textile products. It contains flat sketches, material specifications, dimensions, instructions, and everything else the manufacturer needs to create products accurately.
Flatbed knitting machine definition: Industrial knitting machinery that have needle beds that sit flat, in a 'V' formation. The yarn passes across the needle bed horizontally.
Microbial cellulose definition: A natural, biodegradable biopolymer synthesised by various bacteria.